FAQs
Transport
Where can I find information on London travel during the Games?
The London 2012 website provides detailed information on how you can prepare your business for travel during the London 2012 Games. Transport for London also provides useful planning tools for businesses.
Will my business deliveries be affected by transport restrictions during the Games?
Check the London 2012 website and Transport for London website for detailed information.
What are the transport arrangements for Eton Dorney?
Read the latest information on traffic management and parking for Eton Dorney during the London 2012 Olympic Games and Paralympic Games events. Click here to download the information sheet.
My clients have tickets for a London theatre during the Games, will they still be able to get there?
The Society of London Theatre, in partnership with Transport for London have produced a guide to travelling to the theatre during the London 2012 Olympic Games and Paralympic Games. Click here to download a copy of the guide.
Where can I buy a London map that includes the Olympic Park?
The 2012 edition of the London Map is now available click here to find out more information and how to order.
Marketing and Promotions
Can I refer to the 2012 Games in my business promotions?
If you plan to make any reference to the 2012 Games in relation to your business, it is first important to understand what restrictions are in place regarding the use of Games-related symbols, imagery and terminology. Read the brand protection guidelines for tourism for more information.
What resources are available to help with my marketing?
VisitBritain has produced a '2012 Games inspired' gallery of images showing Olympic and Paralympic sports in some of the country's finest iconic locations. These can be downloaded and used free of charge from VisitBritain Images. If you are producing audio-visual materials, you can download b-roll footage of Britain from VisitBritain's media centre.
Are there marketing campaigns that my business can get involved with during this year?
Yes, there are both international and domestic marketing campaigns running in 2012 that businesses are encouraged to get involved with. Plus, remember to get in touch with your local Destination Management Organisation or tourism body to find out what is happening in your area.
How can my business target international media during 2012?
VisitBritain's press office has produced a guide to Reaching International Media that covers all areas of activity. Link to more information on targeting international media.
What is the Fair Pricing and Practice Charter and how do I sign up?
The UK Fair Pricing & Practice Charter provides a platform for UK businesses to declare their commitment to reasonable and fair trading terms in 2012. The list of signatories will be made available to visitors, travel intermediaries and media. It will provide re-assurance and confidence and encourage fair play and best practice in our industry. Link to more information and sign up.
There is a Pre-Games Training Camp in my area how can my business get involved with this opportunity?
Visit the London 2012 Games website to find out where a training camp is located, www.london2012.com/nocnpc. Contact your local tourism organisation - this may be a tourist board, a Destination Management Organisation (DMO) or a division of your local council and find out if they have any plans and whether you can get involved.
The Games
Where do I find details of the Torch Relay Routes?
Follow these links to the London 2012 website for more information on the Olympic Torch Relay and Paralympic Torch Relay. Think about how you/your staff could get involved when the Flame reaches your area.
I/my clients do not have tickets for the Games can we still take part in the action?
There are a number of ways you can enjoy the festivities in the build-up to and during the Games:
The Olympic Torch Relay will pass just 10 miles from over 95% of the population, check the London 2012 Games website to find out when the Flame is nearby.
The London 2012 Festival is a UK wide festival with a programme of over 1000 events.
Don't miss a minute of the action by watching the Games on one of the country's Live Sites, a network of big screens and event spaces in urban centre which are free to access.
Sign up to be a Local Leader and plan a celebration in your local area.
Where can I find information on purchasing tickets for the Games?
Visit the London 2012 Games website for more information on tickets for the Games.
What is the London 2012 Festival and where do I buy tickets?
The London 2012 Festival is a UK wide festival with a programme of over 1000 events featuring some of the finest artists in the world. For more information on the events and tickets visit the London 2012 Festival website.
I have heard there are events taking place in some Olympic venues before the Games, why is this?
The London Prepares Series is the official London 2012 sports testing programme. These events will give spectators the chance to see competitive sport in Olympic and Paralympic venues for the first time, whilst enabling the London 2012 Organising Committee to test the venues, fields of play, scoring and timing. For more information visit the London Prepares Series website.